Before you travel
Frequently Asked Questions
Clear answers to the practical details that make a villa holiday easy.
Booking & payment
How do I book?
Send an enquiry for your chosen villa and dates. We will confirm availability, send a written quote and hold the villa while you review it.
What deposit is required?
A 25% deposit secures most bookings, with the balance usually due eight weeks before arrival. Exact terms appear on your quote.
How can I pay?
We accept secure bank transfer and major debit or credit cards. Payment instructions are included with your booking confirmation.
Your stay
What time is check-in?
Standard check-in is from 16:00 and check-out by 10:00. We will always help with luggage or early arrival where the schedule allows.
Is cleaning included?
End-of-stay cleaning is included. Stays of ten nights or more normally include a mid-stay clean and linen change.
Can the pool be heated?
Most villas offer pool heating for an additional weekly charge. We recommend it in spring and autumn; request it at least seven days before arrival.
Families & practical details
Do you provide cots and highchairs?
Yes, free of charge at most villas when requested in advance. Stair gates, bed guards and pool alarms can also be arranged at selected properties.
Do we need a car?
A car is useful in most parts of the Algarve. Some Vale do Lobo villas are genuinely walkable to beach and restaurants; every villa page gives an honest recommendation.
Can Quinta Holidays arrange airport transfers?
Yes. Airport transfers can be arranged through Quinta Concierge. [CONFIRM ANY BOOKING LEAD TIME / PROVIDER DETAILS IF NEEDED.]
Help while you are here
Who do we call if something goes wrong?
You will have a local contact number answered throughout your stay. We work with local house managers and maintenance teams who know each property.
Can you help us plan activities?
Yes — private chefs, golf, boat charters, beach days, spa treatments, wine tasting and more can all be arranged through Quinta Concierge.
Casa Cazan
Is the swimming pool at Casa Cazan heated?
Yes. Casa Cazan has a heated infinity pool. [ADD ANY SEASONAL / SUPPLEMENT TERMS ONCE CONFIRMED.]
Does Casa Cazan have a private tennis court?
Yes. The villa has a private AstroTurf tennis court with integrated football goals. Racquets and balls are available, and tennis coaching can be arranged.
How many guests does Casa Cazan sleep?
Casa Cazan accommodates up to 16 guests across the main villa and separate guest accommodation.
Is Casa Cazan suitable for several families?
Yes. The combination of the main villa, separate two-bedroom garden house and two-bedroom Pool House makes Casa Cazan particularly well suited to extended families and groups who want to holiday together while retaining some private space.
How far is Casa Cazan from the beach?
[CONFIRM NEAREST BEACH AND JOURNEY TIME.]
Can you arrange a private chef at Casa Cazan?
Yes. Quinta Concierge can help arrange private chefs for relaxed family dining, special dinners and celebrations, subject to availability.
Is Casa Cazan suitable for children?
Casa Cazan is very well equipped for family holidays, with the pool, tennis court, football goals, putting and chipping area, table tennis and garden games. Baby equipment is also noted as available. Parents remain responsible for supervision around the pool, pond and grounds.
SUN · SEA · VILLAS · RELAXATION
Quinta Holidays
LIFE LOOKS BETTER HERE
VILLAS
- All villas
- Family villas
- Golf Villas
- Villas with heated pools
DESTINATIONS
- Quinta do Lago
- Vale do Lobo
- Vilamoura
- Almancil
QUINTA HOLIDAYS
- About us
- Quinta Concierge
- Algarve guide
- FAQS
- Contact